Helpful Information

When Sudden Death Occurs

The Home Office produced a guide that is available on this website to help next-of-kin and families following a sudden death. This guide outlines information regarding Coroners and Inquests. Click here to access this information.

How to register a death

Click here for details of how to register a death

Arranging The Funeral

Our services to you start when you contact us, whether by telephone or calling personally; and extend often way beyond the day of the funeral. On initial contact we will ask for preliminary details, whereupon if the deceased has died at home or in a private nursing home we will advise the conveyance of the deceased to our private chapel of rest. We would then ask, at a time and place to suit the family, for us to call and arrange the funeral to a standard and procedure that meets the needs and requirements of those concerned.

Costs And Charges

In all aspects of the funeral arrangements we will point out the procedures and legal requirements. Whilst arranging the funeral, we will advise on costs and charges to be incurred, culminating in a full written estimate that should be agreed so that you feel confident with the funeral commitment you have arranged. The funeral account itself is divided into two separate parts, the Funeral Director's charges and the disbursements. Disbursements are payments made to third parties such as ministers and crematoriums These contain our professional fees and overhead costs, which include the provision of a 24 hour a day on call service, our professional services in making the funeral arrangements and arranging documentation and necessary personal attendances, the conveyance of the deceased to our private chapel of rest and the use of the same until the day of the funeral.

Accounts

Accounts are sent out seven days after the funeral to the person responsible for making the funeral arrangements. We can also send accounts to Banks, Building Societies and solicitors if instructed. A discount is applied to the account if settled prior to the funeral.